We’re all about the human touch

You don't need to spend hours on searching and contacting, we have automated it and we guarantee capable workers

Guest Support & Local Recommendations

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Specialised in Madeira

Your backup plan for when something breaks

When something breaks, you don’t need to scramble. Simply describe your problem and the level of urgency on WhatsApp, and we’ll send the right worker to fix your problem.

Coming soon - in testing phase

The workers have a fixed hourly rate of 20€

30 min

Average job confirmation

20+

Vetted professionals

24/7

Available all day every day

100%

Arrival guarantee

airbnb owner testimonial

“A guest messaged me about no hot water at 9pm. I sent the property code to Shinyshells, and within minutes a plumber was confirmed with an ETA. The guest never felt ignored - and neither did I.”

PEACE OF MIND

Shinyshells keeps your property running smoothly, day or night

No hot water, no electricity, a door that won’t lock, or a cleaner who cancels last minute. Shinyshells is your backup plan for keeping your stay running smoothly—without the scramble.

Coming soon

A guest reports the bathroom sink is draining very slowly and there’s water pooling under the cabinet. I need it fixed within 24 hours.

Thanks, I've created a ticket for your issue and passed this on to the team!

👷🏼 Category: Plumbing
⏱️ Urgency: 24 hours

We'll update you as soon as someone picks this up.

How it works

Your WhatsApp message triggers instant alerts to all relevant workers

Send a message with your issue and the urgency. We then categorize it, create a ticket and route it to available local professionals - then update you when someone accepts the job.

Coming soon