"It felt like having a trusted friend on the island, guiding us to all the best experiences and places"

Gabriela S.

- Guest experience

Specialised in Madeira

Forget guest messaging & make your guests stay unforgettable

Having to respond immediately can be stressful. Delight your guests with an invitation to instant property info and curated recommendations — all automated and all through WhatsApp.

Get started - 39€/month

Free & unlimited for your guests

airbnb owner testimonial

“Whenever I get a new booking, I still share my personal number like I’ve always done, but I now also send an invitation to Shinyshells. My guests know they can message me directly, yet they use Shinyshells for local recommendations and instant answers when I’m offline.”

Guest support

Delegate repetitive guest questions & avoid negative “slow response” reviews

Let your automated guest support handle all guest messages, from check‑in questions to local tips, all day, every day and it never gets tired of repetitive questions or demanding guests.

Get started

Hi, we are by the house now, we do not see any box with the key...

What is the name of the wifi for the house and what is the password?

We'll need a taxi after we've unpacked, can you send a phone number please

... Hello? Are you there?

Concierge service

From at-home massages to coffee spots; we know the best on the island

Our local experts personally test every spot and service. Only the best make it into our carefully curated database, ensuring guests only receive top-quality recommendations.

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How it works

Your property manual, turned into a 24/7 Whatsapp assistant

Using AI automation, all responses are based on the information of two sources: your property manual and a curated list of recommendations handpicked by our local experts.

Comparison

Not just a chat bot

You’ve probably seen basic automated chats that only send pre-written answers. Shinyshells combines conversational AI with your info to deliver precise contextual replies on Whatsapp.

Chat bot

Where do I find the best black sand beach on the island? I have rented a car, so it can be anywhere

There is a popular black sand beach is Seixal. You can drive there or take a taxi.

Shinyshells conversational AI

Where do I find the best black sand beach on the island? I have rented a car, so it can be anywhere

Great! Then you should drive to the one in Seixal, it's about a 40-minute drive from your villa. It’s famous for its stunning volcanic sand and scenic mountain backdrop. If you want, I can also share nearby spots to explore or places to eat after your visit :)

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Plans for every portfolio

After subscribing, you will receive an email within 24 hours containing a link to your property information document including some helpful examples along with your unique invite PDF.

Free trial

Try Shinyshells risk-free for 2 days

See how simple setup is and test the service yourself, the subscription first starts after 2 days. You're free to cancel anytime before this, no questions asked.

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